Privacy Policy

1. Introduction

Mongkhon Sri Financial Education ("we", "us", or "our"), located at 104 Phahonyothin Road, Chatuchak, Bangkok 10900, Thailand, is committed to protecting the personal data of those who enquire about or enroll in our programs. This Privacy Policy explains what personal information we collect, why we collect it, how we use it, and what rights you have under Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

By using our website or submitting an enquiry, you acknowledge that you have read and understood this policy.

2. Data We Collect

We collect only the information needed to respond to enquiries, manage enrollments, and operate our programs:

• Full name and preferred name
• Email address
• Phone number (if provided)
• Message content submitted through our contact form
• Program enrollment and payment records
• Feedback responses submitted after program completion
• Website usage data via cookies (see our Cookie Policy for details)

We do not collect sensitive financial data such as account numbers, income figures, or tax records. Any financial information shared verbally during sessions remains confidential and is not recorded or stored.

3. Legal Basis for Processing

We process personal data on the following legal grounds under Thailand's PDPA:

• Consent — when you submit a contact form or consent to cookies
• Contract performance — to manage your enrollment and deliver the program you have registered for
• Legitimate interests — to improve our programs, respond to feedback, and maintain records for our educational operations
• Legal obligation — where required by applicable Thai law

4. How We Use Your Data

• To respond to your enquiry and provide program information
• To process enrollment and coordinate payment
• To communicate session schedules and any changes
• To send a post-program feedback request (once only)
• To maintain our internal records of program participants for compliance purposes
• To improve our programs based on aggregated, anonymised feedback trends

We do not use your personal data for marketing purposes beyond program-related communication, and we do not sell or share your data with third-party financial product providers.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. We may share data only in the following limited circumstances:

• With our payment processing provider, solely to process your enrollment fee
• With our website hosting and analytics providers, who are bound by data processing agreements
• Where required by Thai law, court order, or regulatory authority

All third-party providers we use are required to maintain appropriate data security standards.

6. Data Retention

We retain personal data for the following periods:

• Enquiry records: 12 months from the date of enquiry
• Enrollment and payment records: 7 years, in line with Thai accounting and tax requirements
• Feedback responses: 3 years, in anonymised form after 12 months
• Cookie and analytics data: as described in our Cookie Policy

7. Data Security

We take reasonable and appropriate steps to protect your personal data from unauthorised access, disclosure, alteration, or loss. These measures include:

• Secure HTTPS transmission for all website data
• Access controls limiting who within our team can view participant records
• Regular review of our data handling practices
• No storage of sensitive financial account information

In the event of a data breach that affects your personal data, we will notify you and the relevant Thai regulatory authority as required by the PDPA.

8. Cookies

Our website uses cookies to understand how visitors use the site and to remember your preferences. We use both essential cookies (required for basic site functionality) and optional analytics cookies (which you can decline). For full details, please see our Cookie Policy.

9. Your Rights Under the PDPA

Under Thailand's Personal Data Protection Act, you have the following rights:

• Right of access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate data
• Right to erasure — to request deletion of your data, where no legal obligation to retain it exists
• Right to restriction — to request that we limit how we use your data in certain circumstances
• Right to data portability — to receive your data in a structured, commonly used format
• Right to object — to object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our programs and website are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. If changes are material, we will notify enrolled participants by email. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions, requests, or concerns, please contact:

• Email: [email protected]
• Address: Mongkhon Sri Financial Education, 104 Phahonyothin Road, Chatuchak, Bangkok 10900, Thailand
• Phone: +66 2 937 4158